Delivery

Shipping & Delivery

We offer fast, Australia-wide delivery on all office furniture, with quick dispatch on in-stock items and clear lead times for made-to-order products.

Dispatch & Delivery Timeframes

• In-stock items are typically dispatched within 48 hours
• Small items are shipped via Australia Post
• Large items are delivered via courier (no P.O. Box delivery available)

Estimated delivery times:

• Metro areas (NSW, VIC, QLD): 5–10 business days
• Perth, Darwin & Tasmania: up to 15 business days
• Regional & remote areas: may take longer

If you have specific time requirements, please contact our team prior to ordering and we’ll do our best to assist.

Made-to-Order & Custom Items

Some products are made to order and may have longer lead times.

If your order includes non-stocked items, we will contact you within 1 business day to confirm availability and estimated delivery timeframes.

Delivery Information

• Deliveries occur Monday to Friday, 8:00am – 5:00pm
• A signature is required on delivery (unless otherwise specified)
• We are unable to deliver to P.O. Boxes or international addresses
• Orders cannot be redirected once dispatched. If re-delivery is required due to incorrect or incomplete address details, additional freight charges may apply.

Damaged Goods

We take care to ensure your order arrives in excellent condition.

Please inspect your goods upon delivery. If any items arrive damaged, contact us as soon as possible at help@sitbackandrelax.com.au  or 1300 748 348.

We will arrange for the goods to be returned and provide either a replacement or refund. Items must be returned in their original condition with all packaging, accessories and manuals.