Privacy Policy

Sit Back & Relax is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles.

What Information We Collect

We may collect personal information including:

• Name
• Contact details (email address, phone number, delivery address)
• Payment and transaction details
• Any information you provide through our website, forms or customer service interactions

How We Collect Information

We collect personal information when you:

• Place an order
• Submit an enquiry
• Subscribe to our communications
• Interact with our website

How We Use Your Information

We use your personal information to:

• Process and deliver your orders
• Communicate with you regarding your order or enquiry
• Provide customer support
• Improve our products and services
• Send marketing communications (where you have opted in)

Sharing Your Information

We may share your personal information with trusted third-party providers to operate our business and fulfil orders. This includes:

• Payment processors
• Delivery and logistics partners
• Our website platform (Shopify)

Some of these providers may store or process your data overseas.

Cookies & Website Tracking

We use cookies and similar technologies to enhance your experience on our website and analyse website traffic.

This may include third-party services such as Google Analytics and advertising platforms.

Marketing Communications

You may receive marketing communications from us where you have opted in.

You can unsubscribe at any time by using the link provided in our emails.

Access & Correction

You may request access to or correction of your personal information at any time by contacting us.

Privacy Complaints

If you have a concern about how your personal information is handled, please contact us and we will respond promptly.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

em: help@sitbackandrelax.com.au
📞  1300 748 348